Privacy Policy – Cyber Ready Global

📅 Last updated: 25 May 2025

Cyber Ready Global Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains how we handle personal data collected through our website at cyberreadyglobal.com and our digital products. This policy is compliant with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

The data controller is:

Cyber Ready Global Ltd
128 City Road, London, EC1V 2NX, United Kingdom
Email: info@cyberreadyglobal.com

2. What Data We Collect

We may collect and process the following types of personal data:

Data you provide directly

Name and email address when you contact us via our contact form or email
Organisation name (if provided)
Message content submitted through our contact form
Purchase information (processed via our third-party payment provider, Payhip)

Data collected automatically

IP address and browser type (via standard server logs)
Pages visited and time spent on our website
Referring website or search terms

3. How We Use Your Data

We use your personal data for the following purposes:

To respond to your enquiries and provide customer support
To fulfil orders for digital products you have purchased
To send transactional communications (e.g. order confirmations)
To improve our website and the quality of our products
To comply with our legal and regulatory obligations

We do not use your data for automated decision-making or profiling.

4. Legal Basis for Processing

We process your personal data on the following lawful bases under UK GDPR:

Contract: To fulfil a purchase you have made
Legitimate interests: To respond to enquiries and improve our services
Legal obligation: Where required by applicable law
Consent: Where you have explicitly agreed (e.g. marketing emails, if applicable)

5. Third-Party Services

We use the following third-party services which may process your data:

Payhip: Our digital product delivery and payment platform. Purchases are processed via Payhip's infrastructure. Please review Payhip's Privacy Policy for details of how they handle your payment data.
Hosting provider: Our website is hosted on Namecheap servers. Server logs may contain standard access data.

We do not sell your personal data to third parties.

6. Data Retention

We retain your personal data only for as long as necessary for the purposes set out in this policy, and in any event no longer than:

Contact enquiries: 24 months from the date of last contact
Purchase records: 6 years, in accordance with UK financial record-keeping requirements

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

Right of access – to receive a copy of your personal data
Right to rectification – to have inaccurate data corrected
Right to erasure – to request deletion of your data where appropriate
Right to restrict processing – in certain circumstances
Right to data portability – to receive your data in a portable format
Right to object – to processing based on legitimate interests

To exercise any of these rights, please contact us at info@cyberreadyglobal.com. We will respond within 30 days.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Cookies

Our website may use essential cookies to ensure basic functionality. We do not currently use tracking or advertising cookies. If this changes, this policy will be updated and appropriate consent mechanisms will be implemented.

9. Security

We take appropriate technical and organisational measures to protect your personal data against accidental or unlawful loss, access, or disclosure. Our website is served over HTTPS.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be published on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your data, please contact us:

Cyber Ready Global Ltd
128 City Road, London, EC1V 2NX
info@cyberreadyglobal.com